Payment and Shipping
After you submit your payment, you will be redirected to the payment confirmation screen. You will also receive an SMS confirmation after you successfully pay for the product.
Please try again in a little while. If the payment is still not accepted, please verify your account balance. If everything is as it should, but you still can’t make the payment, you can contact us thru messenger by clicking the icon in the screen. We can manage the order manually.
The cost of shipping is determined by your location and items in your order. At checkout, our online store automatically displays the shipping price and cost.
Contact our Customer Care via email, chat, or the Contact Us Page. Please indicate your complete name, order number, order date, and reason for canceling. Customer Service will respond with cancelation status and details.
Delivery and Pick-Up
We will send you the tracking code of the shipment when the product has been shipped out.
We recommend contacting us immediately upon realizing that something may be wrong with your order. We will always do our best to make sure you’ll get what you need, however, there may be additional costs incurred.
There is no minimum order, but you can save money on delivery by ordering multiple items at once.
Please notify your delivery driver upon receiving the product, ensuring they record it then contact us as soon as possible. We will need a description of the damages and pictures of the damaged items/packaging.